Shipping & Policies

Welcome

Welcome to our apothecary shop! We hand make every single tea, salve, lip balm, and oil using 100% natural ingredients. Our sincere goal is for your healing.

Payments

Payment is due upon placing your order. I accept Paypal and credit cards.

Shipping

Current order processing time: 2-4 days.

If you need your order sooner than that- or you just want to make sure it will arrive by a certain date, please leave a message in the "notes to seller" when checking out or send me a convo, and I will make every effort to accommodate your request.

Small orders (less than 13 ounces) are shipped via USPS First Class Mail
All other orders are shipped via USPS Priority Mail.

International customers please note: you are responsible for any customs fees or taxes your package may incur. Please be aware of your country's regulations and plan accordingly.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Returns and exchange details

Please contact me within 3 days if you have any issues with your order- customer service is my highest priority and I'd appreciate the opportunity to resolve any issues before feedback is left.
Returns are welcome within 7 days - as long as the item has not been used. Teas, honey, and personal care items can not be returned or exchanged due to local laws.
Thank you

Additional

Wholesale inquiries are always welcome.

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